Account numbers and service announcements
Look at account status, meal rights and official circulars.
SERVICE STATUS
Stay informed.Find your next step.
Service announcements, nodal details and client instructions are centralized here. The current status should be based on the result of the connection between the official website user centre and the actual connection.
Service information sources
Refer to current official information
This page has no live monitoring integration. It does not display simulated uptime, incidents or online server counts.
Refer to the official siteOpen the user dashboard
Node & Connect Information
View the current list of servers and then test the connection with account privileges.
Client & Installation Guidance
Confirmation of version, system requirements and description of current installation.
When the connection is abnormal
Check from the lowest range.
01
Check device time
The date, time and time zone are confirmed to be accurate and re-engineered.
02
Check account and data
Confirmation of service privileges and remaining data at user centres.
03
Try another available server
Use other optional servers of the account to test a common web page.
Before we connect, be more clear.
Still haven't found a reason?
Collapse equipment, client and specific tips, which are then supported through official channels.